Most households run on memory, reminders, and reactive effort. hom replaces all of that with a dedicated Home Operations Manager, a real person, providing customized, in-person support — so your home stays handled without you having to think about it.
home operations management
Your home, handled.
Most households run on memory, reminders, and reactive effort. hom replaces all of that with a dedicated Home Operations Manager, a real person, providing in-person support — so your home stays handled without you having to think about it.
Sound Familiar?
"Weekends are not mine. They belong to everything I did not get to during the week."
The average household loses 10 to 20 hours a week to home admin and upkeep. Scheduling appointments, running errands, house resets, life logistics — tasks that stack up quietly throughout the day and never fully get done.
6:47 am
"The car's been making that noise for three weeks."
You add it to the list. The list that never gets shorter.
8:03 am
"Someone has to be home when the plumber comes."
You block your calendar. You spend the morning waiting.
9:31 am
"Did I reschedule the cleaning after the holiday?"
You are not sure. You will check tonight. You do not check tonight.
10:55 am
"The gutter is pulling away from the roofline."
You have been meaning to call someone about that for a month.
11:40 am
"The guest room isn't ready and my parents arrive Friday."
The linens, the dishes, the itinerary planning. You have no idea when you'll do it.
12:08 pm
"The kids need new cleats before Saturday."
You add it to the list. Right below the car noise.
1:44 pm
"Someone needs to schedule the furnace inspection before winter."
You make a mental note. The mental note joins the others.
2:55 pm
"Still haven't picked up that prescription. Or booked my annual checkup."
One thing on the list becomes two. Both will wait until they can't anymore.
5:02 pm
"We never sent a gift for their new baby."
Two months ago. The window has probably closed. You feel bad anyway.
6:15 pm
"The pantry is empty again somehow."
You get home from a long day. There is nothing to cook and no plan for dinner.
8:45 pm
"I still have those Amazon returns sitting by the door."
The return window ended yesterday.
24/7
"I'll get to that this weekend."
But the weekend comes and goes. Somewhere between the errands and the catch-up, it's Monday again.
6:47 am
"The car's been making that noise for three weeks."
You add it to the list. The list that never gets shorter.
8:03 am
"Someone has to be home when the plumber comes."
You block your calendar. You spend the morning waiting.
9:31 am
"Did I reschedule the cleaning after the holiday?"
You are not sure. You will check tonight. You do not check tonight.
10:55 am
"The gutter is pulling away from the roofline."
You have been meaning to call someone about that for a month.
11:40 am
"The guest room isn't ready and my parents arrive Friday."
The linens, the dishes, the itinerary planning. You have no idea when you'll do it.
12:08 pm
"The kids need new cleats before Saturday."
You add it to the list. Right below the car noise.
1:44 pm
"Someone needs to schedule the furnace inspection before winter."
You make a mental note. The mental note joins the others.
2:55 pm
"Still haven't picked up that prescription. Or booked my annual checkup."
One thing on the list becomes two. Both will wait until they can't anymore.
5:02 pm
"We never sent a gift for their new baby."
Two months ago. The window has probably closed. You feel bad anyway.
6:15 pm
"The pantry is empty again somehow."
You get home from a long day. There is nothing to cook and no plan for dinner.
8:45 pm
"I still have those Amazon returns sitting by the door."
The return window ended yesterday.
24/7
"I'll get to that this weekend."
But the weekend comes and goes. Somewhere between the errands and the catch-up, it's Monday again.
Hover to pause
6:47 am
"The car's been making that noise for three weeks."
You add it to the list. The list that never gets shorter.
8:03 am
"Someone has to be home when the plumber comes."
You block your calendar. You spend the morning waiting.
9:31 am
"Did I reschedule the cleaning after the holiday?"
You are not sure. You will check tonight. You do not check tonight.
10:55 am
"The gutter is pulling away from the roofline."
You have been meaning to call someone about that for a month.
11:40 am
"The guest room isn't ready and my parents arrive Friday."
The linens, the dishes, the itinerary planning. You have no idea when you'll do it.
12:08 pm
"The kids need new cleats before Saturday."
You add it to the list. Right below the car noise.
1:44 pm
"Someone needs to schedule the furnace inspection before winter."
You make a mental note. The mental note joins the others.
2:55 pm
"Still haven't picked up that prescription. Or booked my annual checkup."
One thing on the list becomes two. Both will wait until they can't anymore.
5:02 pm
"We never sent a gift for their new baby."
Two months ago. The window has probably closed. You feel bad anyway.
6:15 pm
"The pantry is empty again somehow."
You get home from a long day. There is nothing to cook and no plan for dinner.
8:45 pm
"I still have those Amazon returns sitting by the door."
The return window ended yesterday.
24/7
"I'll get to that this weekend."
But the weekend comes and goes. Somewhere between the errands and the catch-up, it's Monday again.
Swipe to read more
You worked hard to get to where you are. The weekends, the evenings, the moments in between. Those should be yours. hom makes sure they are.
On-demand gigs
Task Marketplace
$80–150 /hr, per task
Customized support
hom
from $45 /hour
Full-time staff
Personal Assistant
$60,000–80,000 /year
Support
- ✕A different person every time
- ✕ One-off support for specific task/job
- ✕ Skilled in one specific task. Not built for the broad, ongoing needs of a household
- ✕ You own finding, vetting, and managing every task/job
Support
- ✓A dedicated Home Operations Manager who knows your home deeply
- ✓In your home weekly, anticipating what is needed, not just responding to requests
- ✓ Broad, adaptable skills across every dimension of your home
- ✓ Vetted, hired, and supported by hom. The right match guarenteed
Support
- ✓Typically, a dedicated person hired for full-time or part-time support in your home
- ✕You own hiring, managing, training and turnover
- ✕No guarentee of quality or the right fit for your home
Flexibility
- ✓Book support for one-time tasks/jobs with no long-term commitment
Flexibility
- ✓Adjust monthly hours as your life changes, with no long-term commitment
Flexibility
- ✕Typicaly, a multi-year commitment
Continuity
- ✕Start from scratch with every job
Continuity
- ✓ Deep, compounding knowledge of your home that lives in the hom platform. If turnover happens, they are smooth and nothing is lost
Continuity
- ✕ All knowledge leaves when turnover happens
The Solution
Not a one-time gig. Not a full-time hire.
Not a one-time gig. Not a full-time hire.
Something better.
The options for home support are either too little or too much. A stranger for a single job. Or a full-time employee for $70k+ a year. Most households do not need either extreme. hom is built for everything in between. A dedicated Home Operations Manager who knows your home and shows up consistently, at the exact level of support that fits your life.
Customized support
hom
from $45 /hour
Support
- ✓A dedicated Home Operations Manager who knows your home deeply
- ✓In your home weekly, anticipating what is needed, not just responding
- ✓Broad, adaptable skills across every dimension of your home
- ✓Vetted, hired, and supported by hom. The right match guaranteed
Flexibility
- ✓Adjust monthly hours as your life changes, with no long-term commitment
Continuity
- ✓Deep, compounding knowledge of your home that lives in the hom platform. If turnover happens, nothing is lost
On-demand gigs
Task Rabbit
$80–150 /hr, per task
Support
- ✕A different person every time
- ✕One-off support for a specific task
- ✕Skilled in one task, not built for broad household needs
- ✕You own finding, vetting, and managing every job
Flexibility
- ✓Book one-time tasks with no commitment
Continuity
- ✕Start from scratch with every job
Full-time staff
Personal Assistant
$60,000–80,000 /year
Support
- ✓Typically a dedicated person for full-time or part-time support
- ✕You own hiring, managing, training, and turnover
- ✕No guarantee of quality or the right fit
Flexibility
- ✕Typically a multi-year commitment
Continuity
- ✕All knowledge leaves when turnover happens
Swipe to compare →
Home Operations Manager (OM)
noun
A real person with full ownership of how your home runs. Coordinates vendors, anticipates what is needed before anyone has to ask, and handles the details that quietly consume your week. An operator who does not need explicit instructions and knows how to read between the lines. The human layer no app can replace.
Synonyms: House Manager; Chief of Staff for your home; the solution to your mental load.
Our Services
What hom handles
From life operations to preventative maintenance and everything in between, your Home Operations Manager handles it all. The categories below are just a glimpse into the ways your Home Operations Manager can provide support.
schedule dentist
order groceries
camp registration
book oil change
plan travel
buy birthday gift
return Amazon packages
put away holiday decorations
organize pantry
order flowers for mom
pick up Rx
meal planning
seasonal prep
vet appointments
kitchen reset
closet re-org
laundry
Handled.
Life Operations
⌄
We own the recurring logistics that quietly consume your week.
Meal planning, grocery ordering and pantry restocking
Scheduling doctor, dentist, and specialist appointments
Kids' camps, activities, and registrations
Haircuts, nail appointments, and personal care
Event planning and day-of support: birthdays, holidays, dinner parties
Yearly renewals and recurring deadlines
Gift research, purchasing and wrapping
Dry cleaning pickup and drop-off
Printing all of those family photos that never left your camera roll
Managing and organizing the mail and Amazon packages
Travel planning, itinerary management, pre-trip prep
Anything else living rent-free in your head
Household Organization and Systems
⌄
We bring structure to how your home runs behind the scenes.
Organization of the home — from the pantry to the closets to the summer toys in the garage. Not a one-time project. An ongoing system.
Inventory tracking and replenishment
Standard operating procedures for recurring tasks and seasonal needs
Seasonal Preparation and Transition
⌄
Holiday decorating and takedown, sourcing and ordering seasonal items, restocking the things you run out of every year, and getting ahead of the details before the season sneaks up on you. The candles you love back in stock, the lights replaced before they're needed, the holiday order placed before it sells out.
Preventative Maintenance and Home Upkeep
⌄
We don't wait for things to break. We track, schedule, and manage recurring maintenance so your home stays ahead of issues.
Seasonal maintenance planning
Car maintenance like oil changes and servicing
Appliance and systems tracking
Warranty and service documentation
Inspection scheduling and follow-up
Long-term upkeep planning
Vendor and Project Coordination
⌄
From repairs to installations to ongoing services, we manage the details so you don't have to.
Sourcing and vetting vendors
Scheduling and on-site coordination
Scope clarification and communication
Quote comparison and decision support
Oversight through completion
Life Transitions
⌄
When life shifts, your home needs to adapt. We provide structured support during high-change moments.
Move preparation and coordination
New baby or family expansion prep and support
Systems
hom technology doesn't just track tasks, it builds structure for the future.
Every completed task informs the next one. Your Operations Manager documents your preferences, refines how things get done, and builds playbooks so your home runs with less input from you the longer you work together.
When something comes up, you submit your task and your OM handles it. Full visibility into what has been done and what is coming next lives in the app. You are always informed and never have to ask.
Completed this week
Car oil change booked
Vendor
Dentist appointments set
Admin
Pantry restocked
Upkeep
Laundry done and put away
Upkeep
Hours used
14 / 25 hrs
Up next
Amazon returns dropped off
Closet organization
HVAC service quote
Getting Started
Building custom support to help reclaim your time.
We start by understanding how your home actually works, then build a customized support structure around it. Our technology keeps everything organized and visible. Your Home Operations Manager brings the relationships, the presence, and the care.
01 — Discovery
A conversation about your real life
Vendors, routines, recurring friction, and where the mental load lives. We define the right level of monthly support together — how many hours, which days, and what rhythm fits your household.
02 — The Perfect Match
The right person for your household
You're matched with a highly skilled hom professional, your dedicated Operations Manager (OM). The match is based on your specific household needs, the type of tasks, the rhythm of your life, and the skills that matter most (ex. organizing, scheduling, planning).
03 — Execution
Your home starts running
You keep a simple priority list. Your OM owns the execution. The more they know your home, the less you ever have to say. Full visibility into everything they are working on lives in your pocket through the hom app.
04 — Continuity
Built to grow with you
As your life evolves, hom adapts with you. No resets. The system stays intact and your home keeps running.
Our Operators
We have high standards.
The people who enter your home and your life should meet an exceptional standard. hom makes sure they do. From the first interview and every visit that follows, that standard does not drop.
Screening
A high bar, enforced at every step.
Every Home Operations Manager is an employee of hom. Not a contractor. They are selected from the top of the applicant pool and put through in-depth interviews, background checks, and reference checks. Organized, resourceful, experienced. By the time they are in your home, they have already cleared the highest standard we can set.
Training
Your Home Operations Manager is never figuring it out alone.
Behind every client relationship is hom's full operational infrastructure. Ongoing education, expert resources, and a peer network of experienced OMs they can draw on.
Continuity
No search. No vetting. No starting over.
Hiring a household professional on your own means weeks of searching, vetting, and hoping for the best. hom has already done all of it. And if anything changes, we manage the transition. The search is never yours to run again.
